Resource Search Results

Recommendations for Promotores(as) de Salud and Language Access Services at your Health Center (2020). Resource Type: Publication. Description: As both skilled professionals and members of the community, Promotores(as) are in a unique position to address health issues in any community. One role that Promotores(as) often fill is as an interpreter between patients and clinical staff. Promotores(as) are well-positioned to act as the liaison, both linguistically and culturally. By helping patients better understand their clinical provider’s care instructions, Promotores(as) can build a stronger bond of trust between the patient and clinician and encourage better adherence to follow-up treatment. More Details...

Know Your A1C Tool / Conozca Su A1C (2018). Resource Type: Publication. Description: One of the most commonly reported positive health outcomes in Community Health Worker-led diabetes interventions is the improvement/stabilization of A1C levels reported in patients. The hemoglobin A1C test is a marker widely used to diagnose pre-diabetes and diabetes and to monitor diabetes control in patients. More Details...

Community Health Workers & Hypertension and Heart Health Interventions (2018). Resource Type: Publication. Description: Community Health Workers & Hypertension and Heart Health Interventions: A Resource for Program Managers and Administrators is a resource for Community Health Worker program managers and administrators. It explains how Community Health Worker-led intervention programs can positively impact patients who have hypertension. About 75 million American adults (1 in every 3) have high blood pressure. Although high blood pressure can be easily detected and can be controlled with lifestyle changes and medication, almost a third of individuals with hypertension don’t know they have it, and only about half have it under control. Due to their close understanding of and trust from the communities they serve, CHWs can be particularly strong champions for patients with hypertension and/or at risk of heart disease. More Details...

CLAS Self-Assessment Tool (2018). Resource Type: Toolkit. Description: This assessment tool can assist CHCs to determine the status of CLAS implementation strategies within their organization. More Details...

Collecting Data On Asian Americans, Native Hawaiians, And Pacific Islanders For Community Health Center Needs Assessments: A Learning Series - Part 1: Social Determinants of Health of Emerging Asian Americans, Native Hawaiians, and Pacific Islander (AA&NHPI) Populations by States (2017). Resource Type: Archived Webinar. Description: This webinar provides a data portrait of the fastest growing AA&NHPI populations by state with profiles of their social determinants of health characteristics. The five states are Arizona, Arkansas, Nevada, North Carolina, and North Dakota. The seven SDOH characteristics mentioned are educational attainment, foreign born, language spoken at home and ability to speak English, employment status, health insurance coverage, poverty level, and household characteristics. Collecting and having disaggregated data is important to better understand the unique barriers faced by AA&NHPIs since they represent more than 50 ethnic groups and over 100 languages. Health centers can use this data to develop more culturally and linguistically appropriate programs to better serve these communities. More Details...

Promising Practices Report: Community Outreach and Education Efforts of the Metta Health Center Program Within the Lowell Community Health Center (2017). Resource Type: Publication. Description: This report describes the development of a culturally tailored outreach and health education program through the use of radio and public access TV programming by the Metta Health Center Program in Lowell, MA. The health center has been recognized by the Office of Minority health as an exemplar provider of culturally competent care in meeting and exceeding all the standards set forth in the National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health Care. More Details...

CLAS Standards and Enabling Services in Asian Americans, Native Hawaiians and Pacific Islander Serving Health Centers (2017). Resource Type: Publication. Description: This report describes the culturally and linguistically appropriate standards (CLAS) and enabling services (ES) provided by staff at Asian American, Native Hawaiian, and Pacific Islander (AA&NHPI)-serving health centers. It details the ES staffing required to provide these services and how they impact health outcomes. The provision of enabling services ensures that medically underserved patients receive care that meets and exceeds the criteria set forth by the National Standard for Culturally and Linguistically Appropriate Services in Health Care. More Details...

Survey Report: Meeting the National CLAS Standards amongst Asian Americans, Native Hawaiians and Pacific Islander (AA&NHPI)-Serving Health Centers: Cultural Language Access Standards in Asian American, Native Hawaiian, and Pacific Islander (AA&NHPI)-Serving Health Centers: 2016 Survey Report (2017). Resource Type: Publication. Description: This survey is designed to assess the specific cultural and language access policies, practices, and services provided by health centers. Primary Care Associations (PCAs) working with AA&NHPI or other limited English serving health centers, can use this report to assist in the prioritization of health center trainings and resources for policies across the 4 CLAS areas: 1) Governance, Leadership, and Workforce, 2) Language Access Services, 3) Data Collection and Assessment and 4) Community Engagement and Partnership. More Details...

The Health of AA&NHPIs Served at Health Centers: UDS 2014 (2016). Resource Type: Publication. Description: This factsheet examines patient demographics and utilization of health services at health centers serving Asian Americans, Native Hawaiians, and Pacific Islanders (AA&NHPIs) at health centers from the 2014 UDS dataset. It highlights the differences between these health centers and the national average of all health centers in the United States. Despite the high disease burden of its patient population, AA&NHPI-serving health centers have statistically significant better screening rates and health outcomes for hepatitis B, pap smears, hypertension and diabetes. More Details...

A Patient Guide to Language Access (2016). Resource Type: Toolkit. Description: This toolkit describes the rights of patients to language access, questions to consider when determining an appropriate health care provider and health center, and resources for patient advocacy. The toolkit is available in multiple languages of English, Chinese, and Vietnamese. More Details...

Spotlight: The Health of Asian Americans, Native Hawaiians, and Pacific Islanders Served at Federally Qualified Health Centers (2015). Resource Type: Publication. Description: This report examines patient demographics, utilization, and highlights the differences between AA&NHPI serving health centers when compared to national health center averages. Data analysis from this report highlight the multiple needs and barriers experienced by AA&NHPIs seen in AA&NHPI-serving health centers. AA&NHPI-serving health centers serve a statistically significant higher proportion of low-income, Medicaid, limited English proficient, prenatal, and AA&NHPI patients. These patients are also more likely to have TB, hepatitis B, hepatitis C, asthma, and abnormal breast and cervical findings. To address these social and medical needs, AA&NHPI-serving health centers are providing comprehensive primary medical and culturally and linguistically appropriate enabling services (ES) to improve quality and patient health outcomes More Details...

In Language Resource Evaluation Toolkit (2015). Resource Type: Toolkit. Description: This toolkit is designed to help health centers assess and design health education materials and communications that will be respectful and responsive to a patient's health beliefs, practices, and cultural and linguistic needs. This toolkit includes an evaluation process individuals can use when assessing the appropriateness of non-English health education materials for limited-English populations, criteria to consider when selecting reviewers, and a score card to help reviewers evaluate and rate materials. More Details...

An Examination of Enabling Services at Waianae Coast Comprehensive Health Center (WCCHC) 2004-2007: Enabling Services Accountability Project (2008). Resource Type: Publication. Description: This fact sheet provides an overview of enabling services (ES) utilization at Waianae Coast Comprehensive Health Center (WCCHC) from 2004-2007. The information is useful for health centers in their efforts to better understand the contribution of enabling services to patient care as well as provide data to support advocacy efforts for ES reimbursement and funding.Overall, the documentation and examination of ES supports the national efforts to improve cultural and linguistic appropriate health care delivery and reduce and eliminate health disparities for underserved Asian Americans, Native Hawaiians, and Pacific Islander (AA&NHPI) populations. More Details...

An Examination of Enabling Services at Kalihi-Palama Health Center (KPHC) 2004-2007: Enabling Services Accountability Project (2008). Resource Type: Publication. Description: This fact sheet provides an overview of enabling services (ES) utilization at Kalihi-Palama Health Center (KPHC) from 2004-2000. The information is useful for health centers in their efforts to better understand the contribution of enabling services to patient care as well as provide data to support advocacy efforts for ES reimbursement and funding. Overall, the documentation and examination of ES supports the national efforts to improve cultural and linguistic appropriate health care delivery and reduce and eliminate health disparities for underserved Asian Americans, Native Hawaiians, and Pacific Islander (AA&NHPI) populations. More Details...

An Examination of Enabling Services at International Community Health Services (ICHS) 2004-2007: Enabling Services Accountability Project (2008). Resource Type: Publication. Description: This fact sheet provides an overview of enabling services (ES) utilization at International Community Health Services (ICHS) from 2004-2007. The information is useful for health centers in their efforts to better understand the contribution of enabling services to patient care as well as provide data to support advocacy efforts for ES reimbursement and funding. Overall, the documentation and examination of ES supports the national efforts to improve cultural and linguistic appropriate health care delivery and reduce and eliminate health disparities for underserved Asian Americans, Native Hawaiians, and Pacific Islander (AA&NHPI) populations. More Details...

An Examination of Enabling Services at Charles B. Wang Community Health Center (CBWCHC) 2004-2007: Enabling Services Accountability Project (2008). Resource Type: Publication. Description: This fact sheet provides an overview of enabling services (ES) utilization at Charles B. Wang Community Health Center (CBWCHC) from 2004-2007. The information is useful for health centers in their efforts to better understand the contribution of enabling services to patient care as well as provide data to support advocacy efforts for ES reimbursement and funding. Overall, the documentation and examination of ES supports the national efforts to improve cultural and linguistic appropriate health care delivery and reduce and eliminate health disparities for underserved Asian Americans, Native Hawaiians, and Pacific Islander (AA&NHPI) populations. More Details...

Evaluation Of Culturally Appropriate Community Health Education On Diabetes Outcomes (2008). Resource Type: Publication. Description: This fact sheet provides the results of a study that examined the impact of health education utilization on HbA1c levels of diabetic patients at Waianae Coast Comprehensive Health Center (WCCHC). The results showed that health education visits are associated with improved HbA1c levels, and thus are essential to patient health care. This demonstrates that culturally and linguistically appropriate health education services are integral components of health center care for underserved populations and serve as effective tools to reduce barriers to care and diabetes health disparities. More Details...

Providing Culturally and Linguistically Appropriate Care in Emergency Responses: Stories and Lessons Learned from Hurricane Sandy (2005). Resource Type: Publication. Description: This second edition of AAPCHO's emergency preparedness compendium highlights the value and need for sharing best practices that are sensitive to the specific needs of Asian Americans, Native Hawaiians, and Pacific Islanders (AA&NHPIs) in emergency management efforts. More Details...

My Healthy Eating Plate: Middle Eastern North African Edition (1905). Resource Type: Publication. Description: Fresh fruits and vegetables, portion control, and knowledge of nutrition are essential to maintaining a healthy diet. This brochure, created by MHP Salud and the Arab Community Center for Economic and Social Services, was designed to help Middle Eastern and North African communities build nutritious plates with familiar fresh foods. More Details...

Organization Self-Assessment (2018). Resource Type: Publication . Description: An assessment to help organizations recognize specific challenges, identify detailed strategies, and set goals in meeting Culturally and Linguistically Appropriate Services (CLAS) through the development of an implementation work plan with concrete tasks. More Details...